CKEditor provides a seamless user experience. The best thing about it is that users don’t have to think about formatting while they’re creating documents.
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All information is correct as of the original time of publishing.
Outcomes
Improved writing and editing experience
No custom development time
Intuitive, familiar WYSIWYG editor
More time to focus on core activities
Fewer support requests
Increased productivity
The challenge
Creating a community club management platform with a short learning curve
The Frederick Steeplechasers Running Club, or Steeplechasers for short, is a non-profit charity fitness club based in the US state of Maryland. Steeplechasers members aren’t just active outdoors, they’re also busy on the club’s web-based membership platform. Event planning, meeting minutes, newsletters, and onboarding new members are all done via the membership portal.
However, unfortunately most members found the original club software tricky to use. Chief Technology Dude, Lou King, says the problem was the platform’s Markdown-based text editor: “If I’m asking regular users to enter text, I can’t teach them Markdown – it looks too much like code to them.”
To make their membership portal easier to use, Steeplechasers needed a rich text editor with:
CKEditor provides a seamless user experience. The best thing about it is that users don’t have to think about formatting while they’re creating documents.
The solution
A modern, flexible rich text editor with an intuitive interface
After looking at the options, Lou decided to switch to CKEditor 5. He knew the word processor-style interface would be familiar to any members who used MS Word or Google Docs. All the text formatting, page layout, and table creation features members expect are available from the toolbar – no Markdown training required.
Beyond the user experience, Lou appreciates that CKEditor gave him full control over the integration, thus allowing him to configure Javascript as needed, and deploy the editor on his own server. Lou says he didn’t need to seek help from the CKEditor support team, as the documentation was clear and the integration went smoothly.
What we provided
Customizable WYSIWYG editor with a familiar interface
Rich text formatting features
Tables
Lists
Commercial License
The result
Faster content creation and more time for club activities
With CKEditor 5, the Steeplechasers membership platform has transformed from an intimidating piece of software, to the main workspace of the club. The new, short learning curve means members are able to write meeting notes, create newsletters and publish club updates easily.
Plus, Lou is dealing with fewer support requests. “User experience and user satisfaction have improved. Furthermore, the organization has a better workflow and boosted productivity, so a lot of time has been saved,” says Lou. Looking to the future, Steeplechasers is considering adding collaboration features, so members can save even more time by working together virtually.
The end result of all those efficiency gains is that Steeplechasers now has more time for more important things. “Steeplechasers’ club leaders can now focus on their core status and charity activities – and do even more good for their community,” says Lou.
User experience and user satisfaction have improved. Furthermore, the organization has a better workflow and boosted productivity, so a lot of time has been saved.